Allegations Against Uber
The FTC accuses Uber of enrolling consumers in its Uber One subscription without consent, making it difícil to cancel, and failing to deliver promised savings, with charges up to $9.99/month.
Allegations include hidden subscription costs, automatic charges post-free trial, and a complex cancellation process requiring up to 23 screens and 32 actions.
Uber's Response and Legal Context
Uber denies wrongdoing, claiming the FTC's investigation was rushed and based on misunderstandings. The company asserts its subscription practices are clear, simple, and lawful.
The lawsuit, filed in the U.S. District Court for the Northern District of California, marks a significant action against Uber under the Trump administration, with both Uber and its CEO having donated $1 million to Trump's inaugural fund.