Response to Cyber Threat
The closed parts of its IT system following an attempted hack, affecting some back office and call centre services but not customer-facing operations.
This incident comes shortly after Marks & Spencer suffered a major cyber attack, raising concerns about vulnerabilities in retail IT infrastructures.
Operations and Future Steps
Despite the cyber threat, all Co-op stores and funeral homes continued trading as usual, with no impact on in-store services or payment systems.
The Co-op has not requested any changes from its customers or members, indicating no belief that customer data was accessed. The company plans to provide updates as necessary.